• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Kenya Jobs Expertini

Business Analyst – Payment Processing System Job Opening In Nairobi – Now Hiring Sportserve


Job description




Sportserve

Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide.

Along with Sportion, TechSpirit, Standard Focus and Sportelligent, we are the driving force behind the world renowned sports betting company and our flagship brand, Dafabet.

Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media.

We pride ourselves on having a diverse and international culture that embraces the global community and acts locally.

We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.


What you'll be getting up to: 

We are seeking a motivated Business Analyst to join our Payments team and support the implementation and optimization of our new brand payment processing system.

The ideal candidate will have hands-on experience in payments, transaction flows, and data analysis, with the ability to bridge business requirements and technical execution.

Key Responsibilities 


  • Gather, analyze, and document business requirements for the new payment processing system.


  • Map current vs.

    target payment flows, ensuring alignment with compliance, finance, and operational needs.


  • Collaborate with Product Managers, Developers, QA, and Operations to define clear user stories and acceptance criteria.


  • Monitor transaction data, identify patterns or issues, and propose solutions to optimize processing efficiency.


  • Support UAT (User Acceptance Testing) by preparing test cases, validating outcomes, and documenting results.


  • Work closely with internal stakeholders to ensure smooth integrations and system reliability.


  • Contribute to building dashboards and reporting frameworks to track KPIs such as acceptance rates, processing times, and error rates.


Requirements:


  • Proficiency in English (mandatory).


  • Minimum of 2 years’ experience as a Business Analyst, preferably in payments, fintech, or financial services.


  • Strong understanding of transaction lifecycles (deposits, withdrawals, chargebacks, reconciliations).


  • SQL knowledge, with the ability to query and analyze payment data (optional) 

  • Familiarity with BI/reporting tools (BigQuery, Looker, PowerBI, or similar) is an advantage.


  • Excellent analytical and problem-solving skills with strong attention to detail.

    - Ability to communicate effectively with both technical and non-technical stakeholders.




  What We Offer:


  • Competitive compensation and benefits package.


  • The opportunity to work on a high-impact payments project central to our business growth.


  • A dynamic, collaborative environment with exposure to leading PSPs and cutting-edge payment technologies.


  • Career development opportunities within an international organization.


**Applications in English only please


Diversity & Inclusion

We embrace diversity and equality in a serious way.

We are committed to building a team with a variety of backgrounds, skills and views.

The more inclusive we are, the better our work will be.

Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.

Required Skill Profession

Business Operations Specialists


  • Job Details

Related Jobs

Skelta hiring Junior System Analyst Job in Kenya
Skelta
Kenya
SCB – Siam Commercial Bank hiring Senior System Analyst Job in Kenya
SCB – Siam Commercial Bank
Kenya
Old Mutual hiring Payment Analyst –Alternate Distribution Channels Job in Nairobi, Nairobi County, Kenya
Old Mutual
Nairobi, Nairobi County, Kenya
Old Mutual South Africa hiring Payment Analyst –Alternate Distribution Channels Job in Nairobi, Nairobi County, Kenya
Old Mutual South Africa
Nairobi, Nairobi County, Kenya
McKinsey & Company hiring Business Analyst Job in Nairobi, Nairobi County, Kenya
McKinsey & Company
Nairobi, Nairobi County, Kenya
NFT Consult hiring Business Analyst Job in Naivasha, Nakuru County, Kenya
NFT Consult
Naivasha, Nakuru County, Kenya
Tatu City hiring Business Analyst Job in Tatu City, Kiambu County, Kenya
Tatu City
Tatu City, Kiambu County, Kenya
Britam hiring Business Analyst Job in Nairobi, Nairobi County, Kenya
Britam
Nairobi, Nairobi County, Kenya
Tatu City hiring Business Analyst Job in Kenya
Tatu City
Kenya
OBSS hiring Business Analyst Job in Nairobi, Nairobi County, Kenya
OBSS
Nairobi, Nairobi County, Kenya
Rightways Consulting LTD hiring Tender Processing Officer Job in Nairobi, Nairobi County, Kenya
Rightways Consulting LTD
Nairobi, Nairobi County, Kenya
Best Tropical Fruits hiring Processing Operations Manager Job in Nairobi, Nairobi County, Kenya
Best Tropical Fruits
Nairobi, Nairobi County, Kenya
Livia Health hiring Business Development Executives – Pharmacy Management System Job in Nairobi, Nairobi County, Kenya
Livia Health
Nairobi, Nairobi County, Kenya
TechBiz Global GmbH hiring Bilingual Business Analyst Job in Mombasa, Mombasa County, Kenya
TechBiz Global GmbH
Mombasa, Mombasa County, Kenya
CloudFactory hiring Business Applications Analyst Job in Nairobi, Nairobi County, Kenya
CloudFactory
Nairobi, Nairobi County, Kenya
CloudFactory hiring Business Applications Analyst Job in Nairobi, Nairobi County, Kenya
CloudFactory
Nairobi, Nairobi County, Kenya
Tatu City hiring Senior Business Analyst Job in Tatu City, Kiambu County, Kenya
Tatu City
Tatu City, Kiambu County, Kenya
TechBiz Global GmbH hiring Bilingual Business Analyst Job in Mombasa, Mombasa County, Kenya
TechBiz Global GmbH
Mombasa, Mombasa County, Kenya
CloudFactory hiring Business Applications Analyst Job in Nairobi, Nairobi County, Kenya
CloudFactory
Nairobi, Nairobi County, Kenya
PhynaTech hiring IT Business Analyst Job in Nairobi, Nairobi County, Kenya
PhynaTech
Nairobi, Nairobi County, Kenya
Old Mutual South Africa hiring Finance Business Analyst Job in Nairobi, Nairobi County, Kenya
Old Mutual South Africa
Nairobi, Nairobi County, Kenya
Sportserve hiring Junior Business Analyst Job in Nairobi, Nairobi County, Kenya
Sportserve
Nairobi, Nairobi County, Kenya
Solenis hiring Business Financial Analyst Job in Nairobi, Nairobi County, Kenya
Solenis
Nairobi, Nairobi County, Kenya
Sonata Software North America Inc. hiring Lead Business Analyst Job in Kenya
Sonata Software North America Inc.
Kenya
Safaricom PLC hiring Senior Business Analyst Job in Nairobi, Nairobi County, Kenya
Safaricom PLC
Nairobi, Nairobi County, Kenya

Unlock Your Business Analyst Potential: Insight & Career Growth Guide


Real-time Business Analyst Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Business Analyst in Nairobi, Kenya, highlighting market share and opportunities for professionals in Business Analyst roles.

611 Jobs in Kenya
611
235 Jobs in Nairobi
235
Download Business Analyst Jobs Trends in Nairobi and Kenya

Are You Looking for Business Analyst – Payment Processing System Job?

Great news! is currently hiring and seeking a Business Analyst – Payment Processing System to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sportserve adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Kenya laws and regulations

What Is the Average Salary Range for Business Analyst – Payment Processing System Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Nairobi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Business Analyst – Payment Processing System?

Key qualifications for Business Analyst – Payment Processing System typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Business Analyst – Payment Processing System?

To improve your chances of getting hired for Business Analyst – Payment Processing System, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Business Analyst – Payment Processing System Job Success

Sportserve interview tips for Business Analyst – Payment Processing System

Here are some tips to help you prepare for and ace your Business Analyst – Payment Processing System job interview:

Before the Interview:

Research: Learn about the Sportserve's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Business Analyst – Payment Processing System interview at Sportserve, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sportserve's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Business Analyst – Payment Processing System Positions

Setting up job alerts for Business Analyst – Payment Processing System is easy with Kenya Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!