• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Kenya Jobs Expertini

Business Development Team Leader – Umbapay at Umba Job Opening In Kenya, Kenya – Now Hiring Confidential


Job description

Job Description

Umba combines advanced tools and techniques to optimize risk exposures in emerging markets that are currently underserved by traditional banking services.


Business Development Team Leader – Umbapay

Job Summary

To lead the Merchant financing Sales Team in achieving loan origination targets by driving customer acquisition, pipeline conversion, and portfolio growth.

The Business Development Team Leader is responsible for supervising a team of sales agents focused on onboarding and servicing the Umbapay clients.

The role requires a hands-on leader with a strong commercial mindset, excellent relationship management skills, and the ability to deliver revenue growth through strategic sales execution.

Responsibilities

Sales Leadership & Performance Management

  • Drive the Umba-pay team to consistently achieve or surpass monthly loan disbursement and revenue objectives.

  • Develop and execute effective sales plans to boost loan uptake and improve client acquisition rates.

  • Track key performance indicators regularly and implement interventions to address underperformance at both individual and team levels.
  • Team Oversight & Capacity Building

  • Lead recruitment, onboarding, and training of new sales agents to ensure readiness and alignment with sales goals.

  • Deliver continuous coaching, provide in-field support, and facilitate skills development to enhance team effectiveness.

  • Set clear expectations, evaluate performance regularly, and foster a results-oriented team culture.
  • Client Acquisition & Relationship Management

  • Source new clients through field engagements, referrals, and direct selling efforts.

  • Guide potential clients through Know Your Customer (KYC) and Know Your Business (KYB) processes to ensure proper onboarding.

  • Promote the company’s merchant financing product by effectively communicating value propositions to prospects.

  • Maintain strong customer relationships to support client retention, upselling, and word-of-mouth growth.
  • Loan Application Support & Credit Facilitation

  • Support clients in completing loan applications accurately and gather all required supporting documents.

  • Coordinate with credit team to ensure timely processing and disbursement of approved loans.
  • Portfolio Management & Loan Recovery

  • Track repayment schedules and engage proactively with clients to ensure timely payments.

  • Identify clients experiencing financial difficulty and provide repayment support or restructuring options.

  • Collaborate with the collections team to follow up on non-performing accounts and recover overdue amounts.

  • Maintain portfolio at risk (PAR) levels in line with the organization’s recommended benchmarks.

  • Personally oversee critical client relationships and high-value transactions to maximize conversion and retention.
  • Governance, Compliance & Reporting

  • Ensure adherence to internal policies, standard operating procedures, and all applicable regulatory requirements.

  • Keep comprehensive records of client interactions, application progress, and sales metrics.

  • Submit timely and accurate reports on sales performance, client activity, and portfolio health.
  • Strategic Market Engagement

  • Monitor market developments, competitor activities, and customer needs to guide sales strategies.

  • Identify emerging market segments and initiate relevant partnerships to expand the customer base.
  • Key Qualifications & Skills:

  • Education: Diploma or Bachelor’s degree in Finance, Business, Marketing, or a related field.

  • Experience: At least 1–3 years of experience in sales, banking, microfinance, or a related industry.

  • Strong sales and negotiation skills, with a proven ability to meet targets.

  • Knowledge of credit risk assessment and loan processing.

  • Excellent customer service and relationship management skills.

  • Ability to work independently and as part of a team.

  • Minimum 4–6 years of experience in SME or business lending

  • Proven track record of consistently achieving sales and loan disbursement targets.

  • Experience in field sales or B2B client acquisition in banking or financial institution.
  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

    Related Jobs

    MOMENTUM Kenya hiring Field Team Leader Job in Mombasa, Mombasa County, Kenya
    MOMENTUM Kenya
    Mombasa, Mombasa County, Kenya
    Coca-Cola Beverages Africa hiring Team Leader Warehouse Job in Nairobi, Nairobi County, Kenya
    Coca-Cola Beverages Africa
    Nairobi, Nairobi County, Kenya
    Fuzu hiring Team Leader Travel Advisor Job in Nairobi, Nairobi County, Kenya
    Fuzu
    Nairobi, Nairobi County, Kenya
    IUCN Eastern and Southern Africa hiring Team Leader, CREATES, Nairobi Job in Nairobi, Nairobi County, Kenya
    IUCN Eastern and Southern Africa
    Nairobi, Nairobi County, Kenya
    Confidential hiring Production Team Leader at Mars Job in Kenya
    Confidential
    Kenya
    Confidential hiring Team Leader at Newark Frontiers Job in Kenya
    Confidential
    Kenya
    Fin hiring Secured Sales Team Leader- Nairobi Job in Nairobi, Nairobi County, Kenya
    Fin
    Nairobi, Nairobi County, Kenya
    Fin hiring Secured Sales Team Leader- Nairobi Job in Nairobi, Nairobi County, Kenya
    Fin
    Nairobi, Nairobi County, Kenya
    Sunda International hiring Forklift Driver Team Leader MJ000656 Job in Athi River, Machakos County, Kenya
    Sunda International
    Athi River, Machakos County, Kenya
    Chronos Consulting hiring Recruitment Business Leader Job in kenya, kenya, Kenya
    Chronos Consulting
    kenya, kenya, Kenya
    Confidential hiring Relationship Officer at Umba Job in Kenya
    Confidential
    Kenya
    Confidential hiring Internal Auditor at Umba Job in Kenya
    Confidential
    Kenya
    Umba hiring Umbapay Direct Sales Representatives Job in Nairobi, Nairobi County, Kenya
    Umba
    Nairobi, Nairobi County, Kenya
    LifeHikes Foundation hiring Business Development Job in Nairobi, Nairobi County, Kenya
    LifeHikes Foundation
    Nairobi, Nairobi County, Kenya
    Wizag Kenya hiring Business Development Job in Nairobi, Nairobi County, Kenya
    Wizag Kenya
    Nairobi, Nairobi County, Kenya
    DYNACE GLOBAL hiring Business Development Job in Nairobi, Nairobi County, Kenya
    DYNACE GLOBAL
    Nairobi, Nairobi County, Kenya
    Fit Generation - Healthy Living hiring Business Development Job in Nairobi, Nairobi County, Kenya
    Fit Generation - Healthy Living
    Nairobi, Nairobi County, Kenya
    Zamara Kenya hiring Business Development Job in Mombasa, Mombasa County, Kenya
    Zamara Kenya
    Mombasa, Mombasa County, Kenya
    SGS hiring Business Development Executive Job in Nairobi, Nairobi County, Kenya
    SGS
    Nairobi, Nairobi County, Kenya
    Alinefacility Management hiring Business Development Executive Job in Nairobi, Nairobi County, Kenya
    Alinefacility Management
    Nairobi, Nairobi County, Kenya
    HR Ways hiring Business Development Manager Job in Mombasa, Mombasa, Kenya
    HR Ways
    Mombasa, Mombasa, Kenya
    koinonia sacco society Limited hiring Business Development Intern Job in Nairobi, Nairobi County, Kenya
    koinonia sacco society Limited
    Nairobi, Nairobi County, Kenya
    Summit Recruitment & Search hiring Business Development Manager Job in Nairobi, Nairobi County, Kenya
    Summit Recruitment & Search
    Nairobi, Nairobi County, Kenya
    SunCulture Kenya Limited hiring Business Development Associate Job in Nairobi, Nairobi County, Kenya
    SunCulture Kenya Limited
    Nairobi, Nairobi County, Kenya

    Unlock Your Business Development Potential: Insight & Career Growth Guide


    Real-time Business Development Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Business Development in Kenya, Kenya, highlighting market share and opportunities for professionals in Business Development roles.

    519 Jobs in Kenya
    519
    298 Jobs in Kenya
    298
    Download Business Development Jobs Trends in Kenya and Kenya

    Are You Looking for Business Development Team Leader – Umbapay at Umba Job?

    Great news! is currently hiring and seeking a Business Development Team Leader – Umbapay at Umba to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Kenya laws and regulations

    What Is the Average Salary Range for Business Development Team Leader – Umbapay at Umba Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Kenya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Business Development Team Leader – Umbapay at Umba?

    Key qualifications for Business Development Team Leader – Umbapay at Umba typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Business Development Team Leader – Umbapay at Umba?

    To improve your chances of getting hired for Business Development Team Leader – Umbapay at Umba, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Business Development Team Leader – Umbapay at Umba Job Success

    Confidential interview tips for Business Development Team Leader – Umbapay at Umba

    Here are some tips to help you prepare for and ace your Business Development Team Leader – Umbapay at Umba job interview:

    Before the Interview:

    Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Business Development Team Leader – Umbapay at Umba interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Business Development Team Leader – Umbapay at Umba Positions

    Setting up job alerts for Business Development Team Leader – Umbapay at Umba is easy with Kenya Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!