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Client Service Assistant Job Opening In Kenya, Kenya – Now Hiring Ultimate Design – The Agency for Nonprofits


Job description

Company Description

At Ultimate Design, we believe the work nonprofits do is transformative.

We partner with nonprofits, NGOs, and mission-driven networks to communicate their impact with clarity and emotion.

Our team of storytellers, designers, developers, and digital thinkers is deeply passionate about social good.

We help organizations tell their powerful stories and adopt the right technologies to work smarter, reach further, and grow stronger.

Role Description

This is a 6 months internship role for a Client Service Assistant.

The role is hybrid, based in Kilimani division, with some work from home acceptable.

The Client Service Assistant will be responsible for supporting client services, ensuring customer satisfaction, and assisting with customer service tasks.

Additionally, the role includes aiding in finance-related tasks and maintaining effective communication with clients.

Responsibilities:

  • Assist in managing client communications and scheduling meetings
  • Support project coordination and follow-ups
  • Maintain client records and feedback logs
  • Help prepare client reports and presentations
  • Assist in identifying new partnership opportunities
  • Support proposal development and outreach efforts
  • Conduct basic market research to inform client engagement strategie

Qualifications

  • Skills in Client Services, Customer Service, and ensuring Customer Satisfaction
  • Strong Communication skills
  • Basic knowledge of Finance
  • Excellent organizational and multitasking abilities
  • Ability to work both independently and as part of a team
  • Experience in a nonprofit setting is a plus
  • Pursuing or completed a degree in Business, Communications, or a related field

Required Skill Profession

Other General


  • Job Details

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Unlock Your Client Service Potential: Insight & Career Growth Guide


Real-time Client Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Service in Kenya, Kenya, highlighting market share and opportunities for professionals in Client Service roles.

244 Jobs in Kenya
244
180 Jobs in Kenya
180
Download Client Service Jobs Trends in Kenya and Kenya

Are You Looking for Client Service Assistant Job?

Great news! is currently hiring and seeking a Client Service Assistant to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ultimate Design – The Agency for Nonprofits adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Kenya laws and regulations

What Is the Average Salary Range for Client Service Assistant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Kenya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Service Assistant?

Key qualifications for Client Service Assistant typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Service Assistant?

To improve your chances of getting hired for Client Service Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Service Assistant Job Success

Ultimate Design – The Agency for Nonprofits interview tips for Client Service Assistant

Here are some tips to help you prepare for and ace your Client Service Assistant job interview:

Before the Interview:

Research: Learn about the Ultimate Design – The Agency for Nonprofits's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Service Assistant interview at Ultimate Design – The Agency for Nonprofits, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ultimate Design – The Agency for Nonprofits's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Client Service Assistant Positions

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