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Customer Experience Executive at People FOCO Career Opportunity with Confidential in Kenya

Customer Experience Executive at People FOCO

    Kenya Jobs Expertini Expertini Kenya Jobs Other General Customer Experience Executive At People Foco

Job description

Job Description

We are a HR Consultancy firm that is very passionate about people and their contribution towards the growth and success of any organization.

We create systems that are streamlined towards the attainment of the organizations goals and build the capacity of the organizations employees to deliver results.


Customer Experience Executive


POSITION SUMMARY

  • The Customer Experience Executive is responsible for managing customer purchases and ensuring smooth transactions on the shop floor and at the checkout counter.

    This role requires attention to detail, accuracy in handling stocks & payments, and a friendly approach when assisting shoppers.
  • KEY RESPONSIBILITIES

  • Greet customers warmly and assist with purchases.

  • Operate the Point of Sale (POS) system and handle cash, credit, and mobile payments.

  • Accurately scan and bag items while maintaining efficiency.

  • Issue receipts, refunds, and exchanges as per store policy.

  • Maintain a clean and organized work stations.

  • Answer customer inquiries and resolve minor complaints professionally.

  • Assist in stocking and organizing shelves as needed.

  • Follow all company policies regarding cash handling and security.
  • QUALIFICATIONS

  • Minimum Diploma in Business, marketing or related Field

  • Previous experience in retail or customer service is a plus but not required.

  • Strong numerical skills and attention to detail.

  • Excellent communication and interpersonal skills.

  • Ability to handle transactions efficiently in a fast-paced environment.

  • Trustworthy, reliable, and punctual.

  • Basic knowledge of POS (Point of Sale) systems is an advantage.
  • Required Skill Profession

    Other General


    • Job Details

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    Unlock Your Customer Experience Potential: Insight & Career Growth Guide


    Real-time Customer Experience Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Experience in Kenya, Kenya, highlighting market share and opportunities for professionals in Customer Experience roles.

    185 Jobs in Kenya
    185
    112 Jobs in Kenya
    112
    Download Customer Experience Jobs Trends in Kenya and Kenya

    Are You Looking for Customer Experience Executive at People FOCO Job?

    Great news! is currently hiring and seeking a Customer Experience Executive at People FOCO to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Kenya laws and regulations

    What Is the Average Salary Range for Customer Experience Executive at People FOCO Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Kenya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Experience Executive at People FOCO?

    Key qualifications for Customer Experience Executive at People FOCO typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Customer Experience Executive at People FOCO?

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    Interview Tips for Customer Experience Executive at People FOCO Job Success

    Confidential interview tips for Customer Experience Executive at People FOCO

    Here are some tips to help you prepare for and ace your Customer Experience Executive at People FOCO job interview:

    Before the Interview:

    Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Experience Executive at People FOCO interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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