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Customer Service – Internships at ShopIt Store Job Opening In Kenya, Kenya – Now Hiring Confidential

Customer Service – Internships at ShopIt Store

    Kenya Jobs Expertini Expertini Kenya Jobs Other General Customer Service – Internships At Shopit Store

Job description

Job Description

Shopit is a leading retailer of ICT Products in Kenya committed to becoming the most loved and trusted marketplace by offering superior shopping experience, rapid delivery, and stellar customer service.

We bring the best in electronics, computers and more directly to you, from a company you can trust.

We are unique in the world of retailing; a computer sh…


Customer Service – Internships

  • Customer Engagement: Provide accurate and timely information to assist customers throughout the purchasing process

  • Order Processing: Keep customers informed about the status of their orders, ensuring transparency and satisfaction.

  • Issue Resolution: Address customer inquiries and complaints promptly and professionally.

  • Product Knowledge: Maintain up-to-date knowledge of our product offerings to provide informed recommendations

  • Sales Support: Respond to requests for quotations and provide necessary information to facilitate sales
  • MINIMUM QUALIFICATIONS

  • At least a B- Minus in KCSE/ High school.

  • At least a college certificate/ diploma.
  • SKILLS & REQUIREMENTS

  • Excellent communication skills, both verbal and written.

  • Strong interpersonal skills with a customer-centric approach.

  • Ability to multitask and work in a fast-paced environment.

  • Proficiency in Microsoft Office Suite and familiarity with CRM systems is a plus.

  • A positive attitude and willingness to learn and adapt.
  • Required Skill Profession

    Other General


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Kenya, Kenya, highlighting market share and opportunities for professionals in Customer Service roles.

    306 Jobs in Kenya
    306
    223 Jobs in Kenya
    223
    Download Customer Service Jobs Trends in Kenya and Kenya

    Are You Looking for Customer Service – Internships at ShopIt Store Job?

    Great news! is currently hiring and seeking a Customer Service – Internships at ShopIt Store to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Kenya laws and regulations

    What Is the Average Salary Range for Customer Service – Internships at ShopIt Store Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Kenya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service – Internships at ShopIt Store?

    Key qualifications for Customer Service – Internships at ShopIt Store typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Customer Service – Internships at ShopIt Store Job Success

    Confidential interview tips for Customer Service – Internships at ShopIt Store

    Here are some tips to help you prepare for and ace your Customer Service – Internships at ShopIt Store job interview:

    Before the Interview:

    Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Service – Internships at ShopIt Store interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Customer Service – Internships at ShopIt Store Positions

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