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Business Operations Specialists
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Job Description
Job Description
Manage product listings and promotions across online marketplaces.Ensure product information, descriptions, and images are accurate, up-to-date, and optimized for search visibility.Monitor and report on e-commerce sales performance, providing insights and recommendations for growth.Assist in executing digital marketing campaigns, promotions, and content strategies to drive online sales.Support cross-sell and upsell initiatives to enhance customer engagement and maximize revenue.Track advertising and marketing campaign effectiveness across digital platforms.Identify opportunities to streamline processes and improve operational efficiency.Monitor customer reviews and feedback, identifying opportunities for improvement in products or services.Conduct market research to identify trends, customer behavior, and competitive positioning.Manage social media accounts, engage with followers, and respond to inquiries. Qualifications
Bachelor’s degree or Diploma in Marketing, E-commerce, Hospitality Management, Business Administration, or a related field.Basic understanding of digital marketing and e-commerce concepts.Experience with analytics tools (Google Analytics, Google Search Console)Knowledge of social media platforms (Instagram, Facebook, LinkedIn) and their advertising toolsBasic skills in Microsoft Excel, PowerPoint, and WordSome exposure to graphic design or photo editing tools (e.g., Canva, Adobe Photoshop) is a plus
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