Job Description
Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.
Director, Product and Solutions (Acceptance)
Role
Drive acceptance growth in the market that includes locations and turnoverUnderstand the product strategy and grow traditional and low cost acceptance in the marketAccountable for having a deep understanding of the acceptance product, service or platformProvide visibility to the CSCL and SA on latest acceptance product developments within their purview and communicate accurate solution knowledge to tackle client opportunitiesProactively monitor and engage with customers to ensure customer success and benefit from Mastercard’s products and solutionsSupport CSC value proposition development and sale:Provide the Solution Architects (SA) and the Customer Solution Center Lead (CSCL) with their solution expertise in crafting the value propositionCoordinate with the help of SA and CSCL, with other sales specialists in developing an end-to-end value propositionProvide their expertise and deep knowledge of product implementation and success with clients during solution selling process (upon the request of the CSCL or AM/BD)Drive localization, market enablement and support sales:Enabling new capabilities in the market e.g. SRC, MDES, Contactless, QR etc.
and ensuring market readinessSupporting AM’s in their market to optimize what we have today e.g. providing expert advice/ guidance on acceptance productsWork directly with client counterparts on non-complex, one solution focused opportunities when the AM needs their support All About You
Share information on latest customer needs and opportunities as well as relevant market intelligence with the product management teams to drive smart solutioning internally within MAShare best practices and knowledge with other SSs to improve solutioning of their product, service, or platform within client contexts