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Engineer – Regional Support Core Network at Safaricom Kenya Job Opening In Kenya, Kenya – Now Hiring Confidential

Engineer – Regional Support Core Network at Safaricom Kenya

    Kenya Jobs Expertini Expertini Kenya Jobs Other General Engineer – Regional Support Core Network At Safaricom Kenya

Job description

Job Description

Safaricom is the leading provider of converged communication solutions in Kenya.

In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.


Engineer – Regional Support Core Network

Key responsibilities

  • Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.

  • All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions

  • Analyzing the NE logs, carrying out Database Audits, Troubleshooting and solving of arising core network elements faults

  • Solving of core network faults assigned through NOC, as well as incidents escalated from customer facing teams

  • Providing workable and permanent technical solutions to reduce the downtime and repeat core network failures.

  • Schedule and manage Preventive Maintenance tasks as per laid down standards.

  • Track and monitor Network and Service KPIs to ensure delivery as per SLAs.

  • Track performance of data center Managed Services Providers.

  • Making configuration changes on Network elements S/W upgrades and provisionnew core network elements and services

  • Scheduling automated tasks to meet service requirements

  • Ensuring changes are least disruptive and change objectives are met.

  • Keeping a log of all changes carried out on site and ensure maintenance and support documentation are collected and properly store at the commissioning of a system.

  • Carry out Audits and keep records on assets hosted in the data center

  • Plan, Schedule and Execute business continuity management tests and activities per site.

  • Continuously monitor high availability mechanism in place to ensure least service disruption

  • Ensure data center visitors are well informed on safety issues prior to access of facilities

  • Ensure all data center users adhere to company H&S policy and Champion H&S Committee activities per site
  • Qualifications

  • Bachelor’s degree in computer science, IT, Electrical Engineering, Telecommunications or related IT field.

  • Knowledge in Core Network Systems including IMS, CS, PS and SDM.

  • Understanding of VoLTE, VoBB, CS and PS interfaces and protocols.

  • Knowledge in scripting or programming language.

  • Cloud certification will an added advantage.

  • CCNA or related certification will be added advantage.

  • Good report writing skills.

  • Good communication and collaborative skills.

  • Strong sense of integrity, responsibility and initiative.

  • Self-organized, able to prioritize and execute multiple tasks efficiently.
  • Required Skill Profession

    Other General


    • Job Details

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