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Urgent! Freelancer Support Specialist Job Opening In Nairobi – Now Hiring Your Personal AI
At Your Personal AI (YPAI), we deliver cutting-edge AI solutions by combining ethical, high-quality data collection and annotation with innovative approaches.
Our mission is to support industries in harnessing the power of AI to drive efficiency, innovation, and progress.
We're seeking an Freelancer Support Specialist to provide essential administrative support for our data collection and annotation operations.
You'll handle day-to-day communications with freelance contributors and maintain our project tracking systems to ensure smooth operations.
Answer support emails from freelance data collectors regarding task questions, technical issues, and guidelines
Update Asana projects with task completions, deadlines, and contributor assignments
Maintain spreadsheets tracking freelancer performance, project progress, and quality metrics
Send routine communications about new tasks, deadlines, and project updates via Slack and email
Document common issues and maintain FAQ resources for contributors
Process administrative requests such as freelancer onboarding paperwork and payment inquiries
Coordinate with internal team to relay urgent issues or escalations
Fully remote position with flexible hours in European time zones
Stable contract work with potential for extension
Entry point into AI industry with learning opportunities
Clear processes and supportive team environment
Competitive hourly rate for administrative coordination
Apply with your CV and tell us why administrative support work appeals to you.
We value reliability, clear communication, and attention to detail over extensive experience.
1-3 years of administrative or customer service experience
Excellent written communication skills - you'll write 50+ emails daily
Proficiency with Asana, Slack, and Google Sheets/Excel
Strong attention to detail for data entry and tracking tasks
Ability to work European time zones for timely freelancer support
Professional, helpful attitude when handling repetitive inquiries
Basic problem-solving skills to address common contributor questions independently
Enjoy structured, organized work with clear processes
Want to gain experience in the growing AI industry
Are comfortable with email-heavy, desk-based work
Like helping people resolve questions and issues
Thrive with routine tasks and systematic approaches
Prefer supportive rather than leadership responsibilities
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Unlock Your Freelancer Support Potential: Insight & Career Growth Guide
Real-time Freelancer Support Jobs Trends in Nairobi, Kenya (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Freelancer Support in Nairobi, Kenya using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 148 jobs in Kenya and 52 jobs in Nairobi. This comprehensive analysis highlights market share and opportunities for professionals in Freelancer Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Your Personal AI is currently hiring and seeking a Freelancer Support Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Freelancer Support Specialist Jobs Nairobi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Your Personal AI adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Freelancer Support Specialist Jobs Kenya varies, but the pay scale is rated "Standard" in Nairobi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Freelancer Support Specialist typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Freelancer Support Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Freelancer Support Specialist interview at Your Personal AI, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Your Personal AI's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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