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Urgent! Guest Experience Expert (Front Desk Agent) at Marriott Job Opening In Kenya, Kenya – Now Hiring Confidential

Guest Experience Expert (Front Desk Agent) at Marriott



Job description

Job Description

Marriott International, Inc.

is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8, properties under 31 leading brands spanning countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in by J.

Willard and Alice S.

Marriott.


Guest Experience Expert (Front Desk Agent)

POSITION SUMMARY

  • Our jobs aren’t just about giving guests a smooth check-in and check-out.

    Instead, we want to build and experience that is memorable and unique.

    Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay.

    They are empowered to move about their space and do what needs to be done.

    Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

  • No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.

    Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).

    Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.
  • PREFERRED QUALIFICATIONS

  • Education: Certificate/Diploma in Front office or related Course.

  • Related Work Experience: Minimum 1 year of experience

  • Supervisory Experience: No supervisory experience.

  • Required Skill Profession

    Supervisors Of Personal Care And Service Workers



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      Unlock Your Guest Experience Potential: Insight & Career Growth Guide


    • Real-time Guest Experience Jobs Trends in Kenya, Kenya (Graphical Representation)

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    • The Work Culture

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      • 1. Independence
      • 2. Loyalty
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      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Kenya laws and regulations
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      Confidential interview tips for Guest Experience Expert (Front Desk Agent) at Marriott

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      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
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      Final Thought:

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