Job Description
The Nairobi Safari Club has been a distinctive feature of Nairobi City’s landscape for decades, gracing the skyline with its unique white spherical design.Â
Head of Security Operations
Role Purpose:
Ensures the safety of guests, staff and property by leading all security operations, enforcing safety protocols, managing risks and ensuring compliance with regulations.
The role supports a secure, welcoming environment that upholds the hotel’s reputation and smooth operations. ROLES AND RESPONSIBILITIES
(include but are not limited to):
Develop and enforce security policies, systems and procedures.
Oversee surveillance, access control and incident response.Coordinate with law enforcement and manage investigations.Conduct risk assessments and protect physical/IT assets.Lead, train, and manage the security team.Ensure adherence to health and safety regulations (OSHA ).Manage emergency protocols and conduct safety training. Experience and Qualifications:
Security/law enforcement background preferred.Diploma and professional security training required.Membership in PROASAK or similar bodies a plus.5+ years as a Security Manager within a 4- or 5-star hotel, preferably with an international brand.Computer literate. Skills and Competencies:
Proven leadership in hotel security operations.Strong knowledge of hotel operations and security systems.Expertise in surveillance, vigilance and fire safety.Understanding of Health & Safety standards and emergency response.Computer proficiency (reports, presentations, emails).Analytical, critical thinking and investigative skills.Excellent written and verbal English communication.Effective team leadership and organizational abilities.
Professionalism, integrity, confidentiality and a positive attitude.Flexibility to work varied hours and respond to emergencies.Observant and responsive to unusual situations. Deadline: 9th June .