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Urgent! IT Officer at BURN Career Opportunity with Confidential in Kenya

IT Officer at BURN



Job description

Job Description

BURN designs, manufactures, and distributes aspirational fuel-efficient cooking products that save lives and forests in the developing world.BURN has revolutionized the global cookstove sector by proving the business case for selling a high quality, locally manufactured and unsubsidized cookstoves.Since , BURN has sold ,+ high quality, locally manu…


IT Officer

 The IT Officer will play a key role in troubleshooting technical issues, managing data backups, and staying current with technological advancements to ensure the organization’s systems are efficient and secure.

Duties and Responsibilities

  • Administration of the active directory – Creating, and modifying user accounts, groups, computer accounts, organizational units (OUs), and other objects in the directory service database.

  • Administration of office platform – SharePoint, Teams, Exchange, PowerApps

  • Support development and implementation of new computer projects and new hardware installations.

  • Diagnosing and fixing problems or potential problems within the network and its hardware, software, and computer systems.

  • Assist in maintaining IT inventory for all IT assets within the organization and conducting regular preventive maintenance on all IT assets and logging the same.

  • Preparing regular reports on IT support issues, maintenance logs, and any other relevant report that may be asked by the supervisor.

  • Configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users.

  • Monitoring network, firewall, and computer systems to ensure 99.9% uptime, security & improved performance.

  • Provide user support in setting up & conducting end-user training for all relevant IT platforms.

  • Any other duties as assigned by the supervisor.
  • Skills and Experience

  • Bachelor’s degree in information technology, Computer Science, or a related field.

  • Proven experience as an IT Officer or a similar role, with a minimum of 1year of relevant experience.

  • Strong technical knowledge of IT hardware, Active Directory, , networks, operating systems, and software applications.

  • Proficiency in IT support and troubleshooting, with the ability to diagnose and resolve technical issues effectively.

  • Prioritization & organization of work to ensure timely completion of tasks.

  • Solid understanding of IT security principles and best practices, with hands-on experience in implementing security measures.

  • Excellent communication skills, both verbal and written, with the ability to convey technical information to non-technical users.

  • Strong analytical and problem-solving skills, with the ability to think strategically and propose innovative solutions.

  • Certifications such as ITIL are highly desirable.

  • Ability to prioritize tasks, handle multiple responsibilities simultaneously, and work effectively under pressure.

  • Qualified Female Candidates encouraged to Apply

  • Required Skill Profession

    Business Operations Specialists



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