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National Key Account Manager Job Opening In Nairobi – Now Hiring Unga Group PLC


Job description

Job Purpose:

The National Key Account Manager role's primary purpose is to grow the business revenue and market share in all Modern Trade and Key Accounts through maintaining excellent relationships with customers, excellent Key Account Team Leadership and Management and great in trade and in store execution.

Key Responsibilities:

Team Management - 30% of Time

  • Lead the key accounts team to deliver exceptional results by making sure team members are clear on their role, have clear KPIs and targets and the same are monitored and assessed frequently (Daily, Weekly and Monthly) and corrective actions taken
  • Develop and train on sales routines for the Key Account Managers and Merchandisers
  • Mentor and coach the team and ensure capability development happens
  • Ensure adherence to company policies and processes by the team
  • Effective management of all agencies providing manpower resources to the business specifically merchandising and brand ambassadors

Financial Management - 25% of Time

  • Deliver volume and revenue target within Modern Trade and Key Accounts
  • Achieve targeted margins by focusing on the sales mix
  • Ensure adherence by customers to the company's accounts receivables policy
  • Develop and effectively managed customer marketing support budgets
  • Effective management of market returns
  • Effectively monitor and motivate for price adjustments to ensure we remain competitive in the trade

Relationship Management 25% of Time

  • Build deep and maintain lasting relationships with key chains decision makers to ensure we are top of mind and are considered valued partners
  • Schedule and arrange Top to Top meetings and market visits to foster good working business relationships between key chains and top management of the company
  • Development, execution and management of joint business plans based on pay for performance model to achieve company objectives
  • Be the champion of Excellent Customer Service within the company by ensuring Modern trade customers issues are documented, understood and resolved within the shortest time possible as per SLAs
  • Address and resolve any customer quality concerns with the help of the Quality Manager

Trade Execution – 20% of Time

  • Develop and implement channel strategies for the different sub channels within Modern Trade
  • Together with the respective Key Account Manager, develop chain specific strategies and plans to ensure collaboration and achievement of company plan
  • Develop, Deploy and maintain picture of success within the chains with special focus on key metrics of OSA, SOS and SOVI
  • Management of trade offers to drive revenue, loyalty, visibility, volume and share
  • Development and execution of shop in shop strategies to increase points

Experience required for this Role

  • Degree in business related field
  • 10+ years' experience in FMCG within Sales with at least 5+ years in Key Account Management
  • Good knowledge of trade partner operations
  • Good trade relationships built over time

Skills, Behaviours and Competencies required for this Role

  • Effective leader and people manager
  • Excellent Customer Engagement and Relationship skills
  • Drives High standards and strives for excellence
  • Advanced Negotiation and Persuasion skills
  • Self drive
  • Problem solving ability
  • Advanced communication skills

Required Skill Profession

Other General


  • Job Details

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Unlock Your National Key Potential: Insight & Career Growth Guide


Real-time National Key Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for National Key in Nairobi, Kenya, highlighting market share and opportunities for professionals in National Key roles.

75 Jobs in Kenya
75
23 Jobs in Nairobi
23
Download National Key Jobs Trends in Nairobi and Kenya

Are You Looking for National Key Account Manager Job?

Great news! is currently hiring and seeking a National Key Account Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Unga Group PLC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Kenya laws and regulations

What Is the Average Salary Range for National Key Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Nairobi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for National Key Account Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for National Key Account Manager Job Success

Unga Group PLC interview tips for National Key Account Manager

Here are some tips to help you prepare for and ace your National Key Account Manager job interview:

Before the Interview:

Research: Learn about the Unga Group PLC's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Final Thought:

To prepare for your National Key Account Manager interview at Unga Group PLC, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Unga Group PLC's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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