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Urgent! Production Support Engineer Job Opening In Nairobi – Now Hiring Prodapt
Overview
We are looking for a proactive and skilled DevOps Support Engineer to join our team.
The ideal candidate will be responsible for monitoring, troubleshooting, and maintaining application servers, cloud infrastructure, and deployment pipelines.
This role involves both L1 and L2 support activities, ensuring the stability and reliability of production systems
Responsibilities
Troubleshoot and resolve issues in application servers and database tables.
Analyze and resolve basic to intermediate-level issues in cloud infrastructure (primarily AWS EC2 and related services) and resolve the oracle database issues.
Manage CI/CD deployments using Jenkins pipelines.
Monitor and manage distributed systems like Hazelcast and Proxy servers.
Respond to and resolve incident tickets using the Remedy ticketing system.
Collaborate with cross-functional teams to ensure smooth deployment and support operations.
Maintain documentation for troubleshooting steps and support SOPs.
Provide proactive monitoring and health checks for systems to ensure high availability and performance.
Requirements
Hands-on experience with Jenkins for automated deployments.
Basic to intermediate knowledge of AWS EC2 and cloud service troubleshooting.
Familiarity with GitHub version control.
Understanding of distributed systems (e.g., Proxy, Hazelcast).
Experience with ITSM tools like Remedy for ticket management and AWS code build, code deploy and Code commit
Strong problem-solving and communication skills.
Ability to handle both L1 (monitoring, first-level diagnosis) and L2 (in-depth issue resolution) support tasks.
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Unlock Your Production Support Potential: Insight & Career Growth Guide
Real-time Production Support Jobs Trends in Nairobi, Kenya (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Production Support in Nairobi, Kenya using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 188 jobs in Kenya and 67 jobs in Nairobi. This comprehensive analysis highlights market share and opportunities for professionals in Production Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Prodapt is currently hiring and seeking a Production Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Production Support Engineer Jobs Nairobi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Prodapt adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Production Support Engineer Jobs Kenya varies, but the pay scale is rated "Standard" in Nairobi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Production Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Production Support Engineer interview at Prodapt, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Prodapt's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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