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Program Data Officer Job Opening In Nairobi – Now Hiring ReliefWeb


Job description

Kenya

Program Data Officer

Organization

  • Shining Hope For Communities

Posted 27 Oct 2025 Closing date 5 Nov 2025

Section:
Operations

Department:
Information Technology

Location / Work station:
Kibera, Nairobi

Working Hours:
Monday – Friday | 8.00 AM – 5.00PM

Reports to:
Technology Director

Job Purpose
The Program Data Officer is responsible for implementing the technical aspects of data systems to support SHOFCO's Monitoring, Evaluation, and Learning (MEL) and program teams.

This includes designing and maintaining data systems, ensuring high-quality data collection, extraction, and cleaning, and responding to program data needs with speed and accuracy.

The officer ensures data is transformed into usable insights to drive decision-making across our programs.

Key Responsibilities / Duties/ Tasks

  • Work with the Technology Director to design, maintain, and optimize complex forms, surveys, workflows, and case structures tailored to program and MEL needs.

  • Extract, clean, validate, and organize datasets from data platforms to support reporting and decision-making.

  • Respond to MEL and program team requests for data exports, dashboards, KPIs, and indicator verifications.

  • Collaborate with relevant stakeholders on data systems improvements, bug tracking, and feature testing.

  • Build and automate repeatable processes for data cleaning, merging, and visualization.

  • Ensure data is delivered in a structured, accurate, and timely manner aligned with stakeholder requirements.

  • Train MEL and program teams on digital data collection tools and ensure smooth onboarding for new MEL and programs staff.

  • Maintain clear documentation for each form or workflow, including form logic, case flows, and update history.

  • Contribute to continuous improvement by flagging issues in form logic, data quality, or program data usage.

  • Support the development of real-time dashboards and data visualizations to improve access to data and insights.

  • Any other relevant duty and/or responsibility that may be assigned by the supervisor

Academic Qualifications
Job Competencies (Knowledge, Experience and Attributes / Skills)

  • Bachelor's degree in Statistics, Data Science, Computer Science, Information Technology or a related field

Other Requirements (unique/job Specific)

  • At least 3 years experience in data management, digital tools support, or MEL systems
  • Demonstrated experience with CommCare or similar digital data collection tools
  • Strong Excel skills required; knowledge of SQL or basic scripting is an added advantage
  • Experience with Data extraction, cleaning & validation (Excel, SQL, Power Query, or Python is a plus)
  • Experience working with community-based or NGO programs is desirable
  • Experience training users and documenting digital processes

Functional Skills

  • Data collection forms design & case management (eg using Commcare)
  • Data extraction, cleaning & validation (Excel, SQL, Power Query, or Python is a plus)
  • Dashboard development (e.g., Superset, Power BI)
  • Good understanding of Monitoring & Evaluation systems
  • Data documentation & user training

Behavioral Competencies/Attributes

  • Analytical Thinking
  • Problem Solving skills
  • Communication & Interpersonal skills
  • Task ownership & accountability
  • Adaptability
  • Planning & Organization skills
  • Teamwork and Collaboration
  • Attention to detail

How to apply

We are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to
with a clear subject line
Program Data Officer
.

Female candidates are highly encouraged to apply.

Only shortlisted candidates will be contacted.

Applications should reach us no later than
5th November 2025
.

Job details

Country

  • Kenya

City Nairobi Source

  • Shining Hope For Communities

Type

  • Job

Career category

  • Information Management

Years of experience

  • 3-4 years

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Unlock Your Program Data Potential: Insight & Career Growth Guide


Real-time Program Data Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Program Data in Nairobi, Kenya, highlighting market share and opportunities for professionals in Program Data roles.

266 Jobs in Kenya
266
93 Jobs in Nairobi
93
Download Program Data Jobs Trends in Nairobi and Kenya

Are You Looking for Program Data Officer Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ReliefWeb adheres to the cultural norms as outlined by Expertini.

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2. Loyalty

3. Impartiapty

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5. Accountabipty

6. Respect for human rights

7. Obeying Kenya laws and regulations

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Interview Tips for Program Data Officer Job Success

ReliefWeb interview tips for Program Data Officer

Here are some tips to help you prepare for and ace your Program Data Officer job interview:

Before the Interview:

Research: Learn about the ReliefWeb's mission, values, products, and the specific job requirements and get further information about

Other Openings

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