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Urgent! Reservations Lead B2B & Allocation Job Opening In Nairobi – Now Hiring Fuzu

Reservations Lead B2B & Allocation



Job description

Job Summary

Contract Type:

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Requirements

  • Bachelors degree or Diploma in Hospitality
  • Proven track record in Reservations with a minimum of 6 years of relevant experience
  • Exceptional communication skills
  • Charismatic and approachable personality
  • Strong organizational and time management skills
  • Responsibilities

  • Contract room allocations and Tour Series for DMCs according to length of stay, number of properties used and availability
  • Manage our room inventory, release periods and terms and conditions for allocations and block bookings
  • Ensure the team processes all reservations requests, changes and cancellations according to established policies and procedures
  • Ensuring that maximum occupancies and revenues are achieved through upselling/cross selling, encouraging circuit bookings and offering alternatives
  • Confirm waitlists as soon as space becomes available
  • Monitor, escalate and resolve overbookings in a timely manner
  • Meet or exceed established monthly and annual sales targets
  • Create, maintain and keep accurate customer records within the CRS System
  • Maintain an established filing system for all correspondence and collate reports as required by Head of Reservations
  • Attend weekly and monthly department meetings and prepare accordingly
  • Conduct site visits as deemed necessary

  • Required Skill Profession

    Information And Record Clerks



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      Unlock Your Reservations Lead Potential: Insight & Career Growth Guide


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      Fuzu interview tips for Reservations Lead B2B & Allocation

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      • Other Openings
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      Final Thought:

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