Job Description
Founded in , Computech Limited is a leading East African systems integrator, providing technology solutions to solve businesses’ most important problems.
Celebrating 30 years since inception, Computech Limited has now expanded to have offices in 5 countries and a significant regional footprint.
Headquartered in Kenya with operations across Tanzania,
Service Delivery Manager (Converged Technologies)
The role holder shall be responsible for all types of Service Deliveries (Implementation & Support) of the group, achieving high standards of customer delight and renewal of existing SLA contracts.
PROFESSIONAL INDUSTRY CERTIFICATION
Implementation Skills (Services Delivery)OS implementation.
Admin (Windows, x86 Linux flavor and/or Solaris).Virtualization Implementation.
Administration VMware.
Hyper-V, OVM/KVM and Oracle virtualization).Medium level knowledge on databases architecture and basic administration (Oracle and MSSQL or Postgres)Servers, Storages, and SAN switches implementation & Administration skills (HPE.
Lenovo, Dell Pure Storage.
Netapp, Huawei and Oracle)Knowledge on any backup solutionsContainerization and private and public Cloud basic knowl- edge shall be preferredRouting, switching and Collaboration knowledge Firewall or any of the key cyber security solutionCertification by OEMSImplementation certification by the OEMs.Support/Admin certification by the OEMs. ACADEMIC QUALIFICATION
Minimum of 3 years full time Diploma in Engineering or 4 years full time Bachelors degree in Engineering.
The engineering disciplines must be either or mix of these: – Electronics, Electrical, IT Hardware, Mechatronics.
Tele-communicationSupport Services Skills (Servies Delivery)OS Support – Admin.
(Windows, x86 Linux flavor and/or Solaris)Virtualization landscape Support Administration (VMware.
Hyper-V, OVM/KVM).Li Support of Databases and its basic administration (Ora- cle.
MSSQL or Postgres)Servers, Storages, and SAN switches Support, Administra- tion & Data Migration skills ((HPE.
Lenovo, Dell, Pure Stor- age.
Netapp, Huawei and Oracle)Router.
Switches, Wi-FiFirewall or any of the key cyber security solutionProject ManagementPMP or PRINCE2 certificationORITIL v4 Master or ITIL v4 Strategic Leader shall be preferred. SOFT SKILLS
Learn, Unlearn & Relearn – The adaptability & flexibility to this framework.People ManagementQuest for -degree IT knowledge especially surrounding converged technologies.
Team Leader