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Submit CVs – Latest Recruitment at Emerge Egress Consulting Career Opportunity with Confidential in Kenya

Submit CVs – Latest Recruitment at Emerge Egress Consulting

    Kenya Jobs Expertini Expertini › Kenya › Jobs › Operations Specialties Managers › Submit Cvs – Latest Recruitment At Emerge Egress Consulting

Job description

Job Description

Emerge Egress Consulting is a Management and Training Consulting established in (herein referred as EEC).

EEC specializes in offering tailored and proficient HR Management training and team building services.

We examine issues of concern in depth and we have specialized in training which looks at the demand for potential success of Government,


Accounts Assistant

Role Objective:

  • Our client is seeking a proactive and competent individual.

    You will contribute to the financial activities ultimately displaying accurate financial recording, computation and reporting.

    • Core Duties and Responsibilities: 

  • Prepare and analyze financial statements specific to various projects and for the organization, including balance sheets, income statements, and cash flow statements etc

  • Ensure accuracy and compliance with regulatory standards.

  • Implement and maintain cost accounting systems to accurately track project costs, including materials, labor, and overhead expenses.

  • Preparation of project budgets and forecasts, collaborating with project managers and stakeholders and Monitor budget performance.

  • Track and analyze monthly expenses against the budget.

  • Support tax compliance activities, including preparing tax returns and ensuring timely tax payment for relevant departments.

  • General accounting and ledger maintenance: Review financial transactions and ensure accuracy and completeness of ledger entries.

  • Oversee inventory management for the organization.

  • Ensure timely preparation of monthly balance sheet and other financial reports.

  • Resolve discrepancies arising from reconciliations accurately and promptly.

  • Identify cost saving opportunities and recommend action to improve financial efficiency.

  • Monitor cost trends and variances and provide detailed reports to management.

  • Perform bank and cash reconciliation.

  • Ensure all controlled accounts are reconciled on monthly basis to avoid any errors.

  • Manage project accounting activities, including revenue recognition, billing, and contract management.

  • Conduct financial analysis to evaluate project profitability, cash flow projections, and return on investment.

  • Maintain compliance with regulatory requirements and industry standards, relevant tax regulations.

  • Identify and mitigate financial risks associated with projects, implementing controls and procedures as necessary.

  • Performing accounting duties throughout the project, such as preparing invoices, estimating cash flow, and signing off on purchase orders.

  • Preparing cost analyses by interpreting projects’ financial data and information.

  • Reporting any financial risks and budgetary discrepancies to management for review.

  • Maintaining strong relationships with vendors and suppliers.

  • Keeping abreast with both the hospitality and accounting industry.

  • Undertake banking duties as required.

  • Preparation of payroll and preparation of casuals pay as required.

  • Perform other duties as assigned.

    • Job Specifications and Qualifications:

  • CPA Intermediate Level

  • At least 1 years experience.

  • Proficiency in an accounting software and ERP Systems and Microsoft office suite

    • Key Competencies

  • Solid analytical and mathematical skills.

  • Strong understanding of accounting principles, including job costing and revenue recognition.

  • Excellent analytical skills with the ability to interpret financial data and trends.

  • High level and commitment to accuracy and compliance.

  • Effective communication and interpersonal skills.

  • Ability to multitask and thrive in a fast-paced environment.

    • Deadline: 15th May,

    Sales Executive-Hospitality

    Role Objective:


    Our clients in Hospitality require 2 aggressive sales personnel in order to improve the market awareness and client satisfaction.


    Core Duties and Responsibilities

  • Conduct customer visits and support through training and supply of catalogues, brochures etc.

  • Maintain existing accounts, obtains orders, and establish new clientele.

  • Prepare and submit sales activity reports: daily call reports, weekly/monthly work plans and regional analysis updates.

  • Implement Go-To-Market strategies, emphasizing B2B and B2C sales to drive company revenue.

  • Conduct comprehensive market research, qualifying leads and crafting persuasive proposals.

  • Negotiate operating standards with partners, ensuring seamless execution and productivity.

  • Participate in planning and execution of marketing and sales promotional activities to promote sales and product awareness.

  • Prepare timely and accurate reports to provide performance information on sales, pricing, availability.

  • Provide exemplary client service through timely follow-ups and tailored solutions.

  • Monitors clients’ changing needs and competitor activity and reports on these developments to sales and marketing management.

  • Conduct regular field visits to prospect and generate sales;

  • Develop detailed customer profile to understand their current and future requirements.

  • Prepare accurate quotations to ensure customers are informed of prices and other details availability in a timely manner, and close sales;

  • Process sales invoices in a timely manner to facilitate a timely sales process.

  • Follow up with credit customers to ensure timely payment for services purchased on credit.

  • Respond to customer complaints promptly to enhance customer satisfaction and retention.

  • Any other duties as assigned.

    • Job Specifications and Qualifications

  • Diploma/ Bachelor’s Degree in Business Management, Sales and Marketing, Communication or other relevant field.

  • At least 2 years of selling in service sector.

  • Digital Marketing skills.

    • Key Competencies

  • Demonstrated negotiation, sales and presentation skills.

  • Proven ability to manage client experiences and foster enduring relationships.

  • Excellent Business acumen and commercial awareness.

  • Excellent customer service skills.

  • Good communication skills.

  • High Integrity skills.

    • Deadline: 19th May,

    Customer Service Assistant

    Role Objective


    Our client in Hospitality sector is seeking to hire 2 competent customer service assistants who will be responsible for enquiries, assist clients on behalf of the company.


    Core Duties and Responsibilities

  • Welcome visitors and direct them appropriately to respective offices.

  • Conduct product demonstrations to potential clients.

  • Handle administrative tasks as required.

  • Processing orders and transactions.

  • Handle all calls and forwarding phone calls as appropriate.

  • In charge of email correspondence and other social media correspondences as required.

  • Maintain a clean, positive, and welcoming office environment.

  • Manage office inventory such as stationery, equipment, and furniture, including timely requisition.

  • Assist in managing daily transport bookings in consultation with office drivers.

  • Identify and assess customers’ needs to achieve satisfaction

  • Build sustainable relationships and trust with customer accounts through open and interactive communication

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

  • Any other duties assigned from time to time.

    • Job Specifications and Qualifications

  • Diploma in Business Administration, Communication, or elated field

  • At least 2 years’ relevant work experience.

  • Proficiency in MS Office Suite & CRM tools.

    • Key Competencies

  • Good communication skills (written and verbal).

  • High Phone skills

  • Ability to multitask and prioritize tasks in a fast-paced environment

  • Strong organizational skills

  • Business Etiquette skills

    • Deadline: 19th May,

    Legal Administrative Secretary

    Role Objective 


    Our clients in the legal sector in Nairobi seek proactive individuals that are ready to contribute to the growth of the organizations in the administrative departments.


    Core Duties and Responsibilities 

  • Organizing and diarizing the Director’s calendar, diaries, scheduling appointments, and coordinating meetings in a pro-active and efficient manner.

  • In charge of overseeing operational and administrative tasks to ensure the office is functioning optimally.

  • Preparing briefs, minutes and reports for the meetings.

  • Representing the Partner and management in various meetings.

  • Takes on a keen leadership and management role.

  • Handling reception and corporate communication via various channels, calls, emails, online and digital platforms.

  • Attending to mail, phone calls and other corporate communication tools on behalf of the partner.

  • Carry out various secretarial duties for partner and other staff members as required.

  • In charge of preparation of Petty Cash and other administrative budgets, follow up on resources utilization reports.

  • In charge of ensuring that various bills due are paid on a timely basis.

  • Coordinate logistical aspects for the partner and the office team such as accommodation, travel, visas and transfers at various points and destinations.

  • Handle all maintenance, repairs and operational issues to ensure seamless operations.

  • Act as the key liaison contact for the office between the various stakeholders such as government authorities, suppliers, clients, staff etc

  • Supervisory In charge of staff-Ensuring their issues are well handled, delegating tasks etc

  • Invoicing and ensuring billing and collection of payments is done in a timely fashion.

  • Take part in preparation of bids, tenders, proposals, presentations in order to ensure that the business development initiatives turnaround time are well achieved.

  • Prepare and be an integral part of execution team for office events as needed such as tournaments, sponsorships etc.

  • Any other duties as allocated.

    • Job Specifications and Qualifications

  • Diploma in Law/Business Administration and or related field.

  • At least 3 years’ experience.

  • Proficiency with MS Office Suite

    • Key Competencies 

  • Excellent organizational skills

  • Proactive

  • High Integrity

  • Confidentiality

  • Adaptability and Flexibility

  • Excellent verbal and written communication skills

    • Deadline: 19th May,

    Commercial & Conveyancing Advocate-Nairobi

    Role Objective


    Our clients in the legal sector are looking to have two advocates join their team.

    The aim is to ensure that client satisfaction is achieved while performing various roles in the commercial and conveyancing department.


    Core Duties and Responsibilities

  • and ensure they are properly executed and properly registered.

  • Provide legal opinion, advice on commercial and corporate transactions and matters relating to property & real estate.

  • Carrying out the negotiation, drafting and review of commercial contracts, legal documents and ensuring they are duly executed.

  • Offer legal advice to clients on the legal processes involved in purchasing & selling of property.

  • Conduct due diligence on conveyancing transactions, prepare sale agreements, completion documents and ensure proper registration of documents.

  • Prepare property lease agreements & ensure contracts are duly signed as scheduled.

  • Liaising with clients and key stakeholders such as the mortgage lenders, Land Registry, Government Departments, estate agents, land valuers and surveyors.

  • Assist with due diligence and other intellectual property issues related to contracts, agreements and other transactional matters.

  • Enhance the firm’s client base through effective liaison with existing clients.

  • Provide Legal opinion on matters relating to property & real estate.

  • Drafting Conveyancing documents and Legal documents.

  • Sending terms of engagement and estimates of fees and disbursements

  • Oversee handling of all client matters before the Lands Registry, Local Authorities and Survey of Kenya & National Lands Commission.

  • Liaising with clients and key stakeholders such as the mortgage lenders, estate agents, land valuers.

  • Ability to prepare security documents

  • Any other duties as assigned.

    • Job Specifications and Qualifications

  • Two years Post admission experience in a busy law firm.

  • An upper 2nd Bachelors of Laws (LLB) degree from a recognized university.

  • A valid practicing certificate.

    • Key Competencies

  • Excellent interpersonal skills.

  • Ability to manage pressure.

    Be a person of unquestionable integrity with a high sense of professionalism.

  • Excellent writing and report skills.

  • Excellent research skills and drafting of legal documents.

  • High Level of accuracy and attention to detail.

  • Strong knowledge of Kenyan property law and conveyancing procedures.

    • Events Assistant

    Role Objective


    The main aim of this role is to ensure that there is proper coordination and relationship management of the entire events process as well as ensuring the business goal of sustainability of the department.

    The individual should be up to date with the current trends in the industry.


    Core Duties and Responsibilities

  • Act as the focal point, develop, and manage relationships with stakeholders and partners and organizations related to individual, corporate and other stakeholders.

  • Preparation and execution of all events contracts, oversee that all indications on the agreement are met and meet the client’s needs.

  • Liaised with clients to understand their event objectives, preferences, and budget

  • Created detailed event proposals and timelines to ensure all elements are aligned with client expectations.

  • Engaging in all events promotional and marketing efforts.

  • Source and implement various events for individual, corporate, virtual and hybrid events.

  • Develop and execute full communications plans for each event and the strategy for the events.

  • Drafting of concepts and themes creatively to suit each of the clients’ needs and satisfaction.

  • Design various events program depending on the needs and preferences of each client.

  • Developing and managing events reports in a timely fashion.

  • Provide full end to end events planning before, during and after, implementation, and logistical support services.

  • Managing and contacting event subcontractors, vendors and other key stakeholders as required.

  • Design Organize and Coordinate the development of event materials for attendee and other promotional items or packs.

  • Conceptualizing and implementing event concepts and themes.

  • Ensuring that set-up, tear-down, and clean-up operations are done to the organization’s standards.

  • Seeking sponsorships as needed whilst also developing different ideas to bring revenue.

  • Addressed and resolved any event-related issues or emergencies promptly.

  • Conducted post-event evaluations to assess the success of the event and gather feedback for improvement.

  • Maintaining partnerships with vendors and overseeing the set-up, execution and closure of events.

  • Any other duties assigned.

    • Job Specifications and Qualifications

  • Diploma or Degree in Marketing, Business Management, Hospitality, Communication, or related field.

  • At least 2 years relevant experience in corporate events.

  • Certifications in event planning or related fields is an added advantage.

  • Flexibility to travel and flexibility.

    • Key Competencies

  • Highly creative

  • Concept planning skills.

  • Strong Time Management skills

  • Admirable organizational skills

  • Commercial acumen skills

  • Impeccable attention to detail.

  • Conflict Management skills

  • Strong communication skills.

  • Ability to work under pressure.

  • Impressive customer service skills.

    • Deadline: 19th May,

    Rooms Division Manager

    Role Objective

  • Our Client in Machakos is seeking a Dynamic and Customer Centric Rooms Division Manager is responsible for coordinating and overseeing entire Front Office, Housekeeping and Public Areas activities and ensuring efficient operations with a commitment to excellence while delivering exceptional guest experiences, maintaining high standards and maximizing revenue opportunities within the room division in accordance with the Hotel’s operational requirements.

    • Core Duties and Responsibilities

  • Co-ordinates, directs, coaches and monitors Front Office & Housekeeping resources and activities to achieve goals

  • Seeks to maximise guest satisfaction levels at all times by developing initiatives and future strategies

  • All department operational tasks are completed with a guest centric approach and to company standards

  • Demonstrates understanding of guests’ present and future needs

  • Provide training, coaching, and professional development opportunities to front office and housekeeping staff, ensuring they have the necessary skills, knowledge, and resources to deliver exceptional service and meet performance standards.

  • Develops and implements strategies to minimise staff turnover and increase labour efficiencies

  • Monitors day to day work activities, including roster development and scheduling of general tasks across the department

  • Liaises with HR regarding employee records and employee relations issues

  • Takes responsibilities for all department revenue and expenses and recommends strategies to control costs

  • Monitors seasonal expenditure in line with the budgets cash flow

  • Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.

  • Oversee the reservation department, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimize room revenue and occupancy levels.

  • Develop and implement guest service initiatives and standards to enhance the overall guest experience, including personalized service, VIP amenities, and special touches that exceed guest expectations.

  • Manage the housekeeping department, including room attendants, supervisors, and laundry staff, to ensure cleanliness, hygiene, and maintenance of guest rooms, public areas, and back-of-house facilities.

  • Implement and maintain quality assurance standards for guest accommodations, including room cleanliness, maintenance, and amenities, conducting regular inspections and audits to ensure compliance with brand standards and guest satisfaction.

  • Develop and implement strategies to maximize room revenue and occupancy levels, including pricing strategies, distribution channel management, and upselling initiatives, to achieve revenue targets and

  • Prepare and manage departmental budgets, including staffing, operating expenses, and capital expenditures, to achieve financial targets and control costs while maintaining service quality and standards.

  • Evaluate and implement technology solutions and systems to streamline operations and enhance guest services.

  • Ensure compliance with safety and security procedures and regulations, including emergency preparedness, fire safety, and guest security measures, to ensure the safety and well-being of guests and staff.

  • Collaborate with other hotel departments, including sales, marketing, food and beverage, and maintenance etc, to coordinate activities, share information, and ensure a seamless guest experience across all areas of the hotel.

  • Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

  • Attends and responds timely to customer service department request.

  • Develops close relationships with guests throughout their stay with the aim of gaining their loyalty.

  • Must have the ability to anticipate guest needs, change goals and direction quickly and multitask is essential to success in this role.

  • Understands the behavior patterns of regular guests and issues instructions to the different teams within the department.

  • Communicate effectively and consistently with the other departments and ensures that information circulates smoothly between them.

  • Completes daily room inspections to ensure all standards are met and VIP rooms are in pristine condition.

  • Ensures the rooms division department adheres to all local authority’s guidelines and regulations.

  • Takes part in or validates the recruitment of all team members.

  • Carries out annual performance appraisals on the people directly under his/her responsibility, sets targets and provides support for career development.

  • Offers input to the marketing and commercial action plan for the hotel.

  • Carries out occasional checks on cash operations, activity reports etc.

  • Checks and analyses the dashboard charts prepared by the Rooms Division Departments.

  • Any other duties as assigned.

    • Job Specifications and Qualifications

  • Diploma or Degree in Hospitality, Business Management or related field.

  • At least 5 years in a MICE setting as a Room Divisions Manager

  • Any other relevant professional certification is an added advantage.

    • Key Competencies

  • Interpersonal Skills

  • Leadership Skills

  • Proactivity and Self Initiative

  • Time Management Skills

  • Excellent Communication Skills

  • Ability to work under pressure

  • Planning/Organising skills

  • Professionalism

  • High Integrity.

  • Keen to details

    • Deadline: 19th May,

    Required Skill Profession

    Operations Specialties Managers


    • Job Details

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