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Urgent! Submit CVs – New Recruitment at Q-Sourcing Servtec Group Job Opening In Kenya, Kenya – Now Hiring Confidential

Submit CVs – New Recruitment at Q Sourcing Servtec Group



Job description

Job Description

Q-Sourcing Servtec Group is a global management consulting firm that helps people make significant improvements to their business performance and realize their most important career goals.


Warehouse Manager

DUTIES & RESPONSIBILITIES:

  • Oversee the daily warehouse operations, including inventory management and stock control.

  • Develop and implement efficient warehouse procedures.

  • Coordinate logistics, shipments, and deliveries.

  • Ensure safety and compliance with regulatory requirements.

  • Supervise warehouse staff and manage team performance.

  • Conduct regular stock audits and generate reports.
  • KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • Bachelor’s degree in Supply Chain Management, Logistics, or a related field.

  • High proficiency in MS Excel.

  • Minimum of 4 years of experience in warehouse management.

  • Strong leadership and organizational skills.

  • Knowledge of warehouse safety regulations and best practices
  • Cashier

    DUTIES & RESPONSIBILITIES:

  • Handle cash transactions and process payments accurately.

  • Maintain proper cash handling procedures and ensure transaction records are up to date.

  • Reconcile daily transactions and generate reports.

  • Assist customers with inquiries and payment-related concerns.

  • Maintain proper documentation for financial audits.
  • KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • Diploma in Accounting, Business Administration, or a related field.

  • High proficiency in MS Excel.

  • Minimum of 2 years of experience in a cashier role.

  • Strong attention to detail and accuracy.

  • Good communication and customer service skills.
  • Customer Care Officer

    DUTIES & RESPONSIBILITIES:

  • Respond to customer inquiries via phone, email, and in-person interactions.

  • Handle customer complaints and provide solutions in a timely manner.

  • Maintain accurate customer records and update databases.

  • Collaborate with other departments to resolve customer issues.

  • Follow up with clients to ensure customer satisfaction.
  • KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • Diploma or Bachelor’s degree in Communication, Business Administration, or a related field.

  • High proficiency in MS Excel.

  • Minimum of 2 years of experience in a customer service role.

  • Excellent communication and interpersonal skills.

  • Ability to multitask and handle high-pressure situations.
  • Senior Human Resource-Operations

    Job Summary


    To offer leadership, oversee the day-to-day management of HR Operations team and to enhance transactional efficiency, ensuring data accuracy, and supporting the team in delivering high-quality service to our employees.


    DUTIES & RESPONSIBILITIES:

  • Supervise the HR Operations team, providing clear direction, coaching, and performance feedback to drive individual and team success.

  • Provides day-to-day operational and functional oversight of the collaborative efforts of all departments and processes related to people, including recruitment, selection, development, induction, and performance management of all staff.

  • Partner with executive-level management on leadership requisitions and assist them in determining and fulfilling their current and future talent needs.

  • Provide an efficient and high-touch experience for every applicant from application stage to offer, evaluating skill level, driving the interview process and offer process, including reference checks, salary recommendations and closing of applicants.

  • Responsible for overseeing and handling day-to-day processes such as system updates, letter generation, and contract renewals, while also assisting in the management of cyclical events such as compensation adjustments for all our markets.

  •  Implement strategies to foster a culture of ownership and accountability within the team, including defining roles, setting performance metrics, and implementing improvement initiatives.

  • Drive continuous improvement in HR operations by optimizing processes, leveraging automation tools, and conducting regular audits to ensure efficiency and compliance.

  • Serve as the primary point of contact for data queries and issues, liaising with internal stakeholders to resolve issues and improve data integrity.

  • Manage contracts and documents related to HR operations, including vendor contracts, employee agreements, and compliance documents, ensuring accuracy and completeness.

  • Collaborate with HR Centers of Excellence and Business Partners to align operational processes with strategic goals and evolving business needs.

  • Oversee payroll operations, including coordinating with internal and external stakeholders to ensure timely and accurate payroll processing.

  • Stay abreast of industry best practices and regulatory changes, recommending updates to policies and procedures as needed to support organizational growth and compliance.
  •  KNOWLEDGE, SKILLS, AND EXPERIENCE:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field.

  • 5 years of experience in HR operations, with a focus on contract and document management.

  • Strong leadership and team management skills, with a track-record of driving performance and development.

  • Experience with HRIS and payroll systems, with a proficiency in data analysis and reporting.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and levels of the organization.

  •  Knowledge of employment laws and regulations, with a commitment to maintaining compliance and upholding ethical standards.

  •  Proven ability to thrive in a fast-paced, dynamic environment, with a focus on continuous improvement and innovation.

  • Required Skill Profession

    Operations Specialties Managers



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