Job Description
Spinners & Spinners Limited (“S&S”) is a vertically integrated design and manufacturing facility of Textile Product Solutions that positively impact the lives of our consumers.
Based in Kenya, and established in , S&S is a heritage company that has deep roots in entrepreneurship within the region.
Local Sales Rep – Nyanza
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CORE RESPONSIBILITIES
Gather and analyze business requirements:Interview stakeholders to understand their needs and goals.Document and prioritize requirements.Identify and assess risks.Design and implement solutions.Develop system specifications and prototypes.Work with developers to implement solutions.Test and debug systems.Business Process OptimizationContinuously optimize customer facing systems for ease of business and exceptional customer experience.Continuously optimize internal business systems for optimum efficiency and agility.Train and support users for optimum system utilization and productivity.Project Management and SupportAssist in project planning, scheduling, and resource allocation.Track project progress and report on milestones and deliverables.Manage project risks and issues and propose mitigation strategies. KEY DELIVERABLES
Personalized & Progressive Customer RelationshipsEnsure systematic management of customer relationships throughout the customer lifecycle, from acquisition to growth.Optimize for scalability and cost-efficiency.Personalized Customer Experience & Ease of Doing BusinessImprove overall customer experience and make this a source of competitive advantage for the company.Optimize for scalability and cost-efficiency.Efficient & Interconnected Supply ChainDeploy solutions to achieve a seamless and interconnected supply chain, from raw material to fulfillment stage.Enable on-time fulfillment with lean inventory.Optimize for scalability and cost-efficiency.Efficient & Effective Product InnovationEnable systematic translation of in-depth learnings into new products and roll out.Optimize for scalability, collaboration, speed, and product success. Sales Manager (Kenya)
CORE RESPONSIBILITIES
Sales Strategy ExecutionExecute local sales strategy in line with company strategyPrioritize growth in conventional trade channels specific for B2B CustomersDevelop and implement customer specific pricing and positioning strategySetting targets and deliverables across our primary business units and key segmentsBrand positioning & sales activation activitiesProfitability & Revenue GrowthSet goals and deliverables for the sales team in line with overall company strategy and objectivesExplore new business opportunities to expand our revenue and profitability growthResponsible for driving market expansion growth across all local markets, customer segments, brands and offeringsActively set targets and budgets and priority areas of development in line with our goalsActively drive an Increase in profitability and develop long term sustainability through brand positioning and differentiationExplore and develop long term sustainability through brand positioning and product specializationMarket Insights & Learnings:Conduct research and analysis of the textile market space, and the user baseDrive execution of customer insights into solutionsDrive commercialization of innovation led solutionsTarget potential regions and areas to leverage on localized user led learning to grow brand positioning and sales growthBe current on market trends, competitors, and pricing strategies to drive agility in decision making and implementationDrive Universe Depth & Spread in MarketsMap and execute Kenya wide sales and distribution plan for all universesDrive sustainability through the spread of multiple universe offerings in core markets and through key customersCustomer Base Growth & Market ExpansionExecute plans to open new markets as per the sales growth strategyDeepen and grow the business relationships with existing key customers and business partnersProspect and acquire new customers in the primary segments such as wholesalers and resellers specializing in traditional/conventional B2B modelsBuild and maintain strong customer relationshipsDefine and provide exceptional customer service to drive growthContinuously explore opportunities to expand market reach by identifying new customers, exploring new market segmentsTeam Performance & EnablementLead and motivate Sales Team to achieve the set targetsManage the Team’s performance through reviews and personal developmentDrive the S&S culture within the Sales TeamDrive cross-teams collaboration to ensure optimal Customer Experience KEY DELIVERABLES
Sales Strategy ExecutionWork closely with the Head of Sales and other leaders to develop and drive execution of the SalesStrategy to support the company’s long term goalsDrive growth to achieve a minimum of 20% YOY Growth over next 3 years across our Expansion business unitsDrive growth to achieve a minimum of 10% YOY Growth over next 3 years across our Turnaround business unitsLearning Led Innovation & GrowthPromote a market led learning culture and framework to promote knowledge shareEstablish collaboration with cross functional leaders to enhance learning led innovation and commercializationActively promote the differentiating activities of localization of our brands and products for long term growthDrive achievement of a minimum 15% Contribution from Innovation & Product Development for all Expansion Business Units Key Accounts Leadership
50 Key Accounts Growth strategy execution with a growth path of a minimum of 35% YoY growth over the next 3 yearsTo enable Sales Leads and Sales Reps to drive a minimum of 35% YoY growth of a minimum of 20 key Customers eachMarket Expansion & LeadershipActively set targets and budgets and priority areas of development in line with Company Strategy and GoalsPrioritize deliverability on key goals of revenue growth, profit growth, contribution of export income, and the active customer base Data Analyst
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