Job Description
Our purpose is to unlock value in Africa.
We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society.
While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and approaches to achieve clarity for decision-makers.
We wor…
Technical Support Specialist – Primary Data Unit (Global)
KEY RESPONSIBILITIES:
Provide technical support for PDI’s suite of integrated tech tools, ensuring efficient and effective use in data intelligence projects:
SurveyCTO: Mobile data collectionAirtable: Relational database for project and data managementGoogle Looker Studio/PowerBI: DashboardsSoftr: Fieldwork PortalsStata: Data cleaning and statistical analysesGIS: Mapping and geospatial analysisAssist in the development and troubleshooting of data collection tools, backend data management systems, analytics and dashboards.Support the development of standards and guidelines around PDI’s suite of integrated tech tools.Support the development and implementation of data quality and cleaning protocols.Conduct training sessions and workshops to build technical capacity within the team and across the wider firm.Troubleshoot technical issues and provide timely solutions to ensure project timelines are met.Document technical support processes and maintain detailed records of issues and resolutions.Support the team on project implementation when required. KEY QUALIFICATIONS AND REQUIREMENTS:
Integrity – as custodians of data quality for development projects, we value trust and transparency above all else.Master’s degree or higher in Information Technology, Computer Science, Data Science, Economics, Public Health or related fields.At least 3 years of experience in data-driven work (quantitative and/or qualitative) in a technical position, including: data collection and management systems, analytics and visualisation. Proven experience with the same or similar stack of tech tools that PDI uses:
SurveyCTO/ODK/Kobo: Mobile data collectionAirtable/Relational database: Relational database for project and data managementGoogle Looker Studio/PowerBI: DashboardsSoftr: Fieldwork PortalsStata/R/Python: Data cleaning and statistical analysesQGIS/ArcGIS: Mapping and geospatial analysisStrong problem-solving skills and the ability to diagnose and resolve technical issues efficiently.Excellent communication skills, with the ability to convey technical information to non-technical audiences.Experience with training and capacity building initiatives is a plus.Ability to work collaboratively in a fast-paced, dynamic environment.Tech-savvy individual excited to work with new digital platforms.Excellent written and verbal communication in English. Genesis consultants carry a balanced combination of powerful intellect, strong technical skills, and a consulting character to match.
Successful candidates for roles at Genesis:
Are passionate, self-motivated and energetic problem-solversValue integrity and exhibit ethical behaviourAre analytical thinkers and fast learners with an excellent academic record