Urgent! Telesales Representative Job Opening In Nairobi – Now Hiring Branch International
Branch Overview Branch delivers world-class financial services to the mobile generation.
With offices in the United States, Nigeria, Kenya, and India, Branch is a for-profit socially conscious company that uses the power of data science to reduce the cost of delivering financial services in emerging markets.
We believe that everyone, everywhere deserves fair financial access.
The rapid spread of smartphones presents an opportunity for the world’s emerging middle class to access banking options and achieve financial flexibility. Branch’s mission-driven team is led by the founder and former CEO of Kiva.org.
The company presents a rich opportunity for our team members to drive meaningful growth in rapidly evolving and changing markets.
In 2019, Branch announced its Series C and has garnered more than $100M in funding with investments from leading Silicon Valley firms including Andreessen Horowitz, Trinity Capital, Foundation Capital, Visa, and the International Finance Corporation (IFC).
The ideal candidate will be responsible for engaging with our existing customer portfolio through outbound calls to cross-sell financial products and services.
The role requires excellent communication skills, a strong sales acumen, and a customer-focused approach to drive growth and customer satisfaction.
Key Responsibilities: Conduct outbound calls to existing customers to promote and cross-sell Branch’s financial products.
Understand customer needs and recommend appropriate products and services.
Maintain a deep understanding of Branch MFB’s product offerings and customer benefits.
Meet and exceed monthly sales targets and OKRs.
Accurately record customer interactions and feedback in the CRM system.
Resolve customer inquiries and objections effectively, providing a positive customer experience.
Collaborate with the marketing and product teams to align on sales strategies and campaigns.
Stay updated on industry trends, competitor offerings, and market conditions.
Qualifications: Proven experience in telesales, customer service, or a similar role in the financial services sector.
Strong communication and interpersonal skills.
Goal-oriented mindset with a track record of meeting or exceeding sales targets.
Familiarity with CRM systems and sales processes.
Ability to handle customer objections and negotiate effectively.
A positive attitude, resilience, and adaptability to a fast-paced environment.
A degree in business, marketing, or a related field is a plus.
Why Join Us?
Opportunity to work in a dynamic and innovative financial institution.
Attractive compensation package with performance-based incentives.
Professional growth and development opportunities.
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Great news! Branch International is currently hiring and seeking a Telesales Representative to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Telesales Representative Jobs Nairobi.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Branch International adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Telesales Representative Jobs Kenya varies, but the pay scale is rated "Standard" in Nairobi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Telesales Representative typically include Other Sales And Related Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Telesales Representative interview at Branch International, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Branch International's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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