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Urgent! Service Delivery Manager (Converged Technologies) at Computech Limited Job Opening In Kenya, Kenya – Now Hiring Confidential

Service Delivery Manager (Converged Technologies) at Computech Limited



Job description

Job Description

Founded in , Computech Limited is a leading East African systems integrator, providing technology solutions to solve businesses’ most important problems.

Celebrating 30 years since inception, Computech Limited has now expanded to have offices in 5 countries and a significant regional footprint.

Headquartered in Kenya with operations across Tanzania,


Service Delivery Manager (Converged Technologies)

The role holder shall be responsible for all types of Service Deliveries (Implementation & Support) of the group, achieving high standards of customer delight and renewal of existing SLA contracts.


PROFESSIONAL INDUSTRY CERTIFICATION

  • Implementation Skills (Services Delivery)

  • OS implementation.

    Admin (Windows, x86 Linux flavor and/or Solaris).

  • Virtualization Implementation.

    Administration VMware.

    Hyper-V, OVM/KVM and Oracle virtualization).

  • Medium level knowledge on databases architecture and basic administration (Oracle and MSSQL or Postgres)

  • Servers, Storages, and SAN switches implementation & Administration skills (HPE.

    Lenovo, Dell Pure Storage.

    Netapp, Huawei and Oracle)

  • Knowledge on any backup solutions

  • Containerization and private and public Cloud basic knowl- edge shall be preferred

  • Routing, switching and Collaboration knowledge Firewall or any of the key cyber security solution

  • Certification by OEMS

  • Implementation certification by the OEMs.

  • Support/Admin certification by the OEMs.
  • ACADEMIC QUALIFICATION

  • Minimum of 3 years full time Diploma in Engineering or 4 years full time Bachelors degree in Engineering.

    The engineering disciplines must be either or mix of these: – Electronics, Electrical, IT Hardware, Mechatronics.

    Tele-communication

  • Support Services Skills (Servies Delivery)

  • OS Support – Admin.

    (Windows, x86 Linux flavor and/or Solaris)

  • Virtualization landscape Support Administration (VMware.

    Hyper-V, OVM/KVM).

  • Li Support of Databases and its basic administration (Ora- cle.

    MSSQL or Postgres)

  • Servers, Storages, and SAN switches Support, Administra- tion & Data Migration skills ((HPE.

    Lenovo, Dell, Pure Stor- age.

    Netapp, Huawei and Oracle)

  • Router.

    Switches, Wi-Fi

  • Firewall or any of the key cyber security solution

  • Project Management

  • PMP or PRINCE2 certification

  • OR

  • ITIL v4 Master or ITIL v4 Strategic Leader shall be preferred.
  • SOFT SKILLS

  • Learn, Unlearn & Relearn – The adaptability & flexibility to this framework.

  • People Management

  • Quest for -degree IT knowledge especially surrounding converged technologies.

    Team Leader

  • Required Skill Profession

    Operations Specialties Managers



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