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Urgent! Technical Support Specialist – Primary Data Unit (Global) at Genesis Analytics Job Opening In Kenya, Kenya – Now Hiring Confidential

Technical Support Specialist – Primary Data Unit (Global) at Genesis Analytics



Job description

Job Description

Our purpose is to unlock value in Africa.

We use our analytical capabilities to improve decision-making and, through better decisions, to unlock substantial value for our clients and society.

While we are the largest economics-based consulting firm in Africa, we use a large number of techniques and approaches to achieve clarity for decision-makers.

We wor…


Technical Support Specialist – Primary Data Unit (Global)

KEY RESPONSIBILITIES:


Provide technical support for PDI’s suite of integrated tech tools, ensuring efficient and effective use in data intelligence projects:

  • SurveyCTO: Mobile data collection

  • Airtable: Relational database for project and data management

  • Google Looker Studio/PowerBI: Dashboards

  • Softr: Fieldwork Portals

  • Stata: Data cleaning and statistical analyses

  • GIS: Mapping and geospatial analysis

  • Assist in the development and troubleshooting of data collection tools, backend data management systems, analytics and dashboards.

  • Support the development of standards and guidelines around PDI’s suite of integrated tech tools.

  • Support the development and implementation of data quality and cleaning protocols.

  • Conduct training sessions and workshops to build technical capacity within the team and across the wider firm.

  • Troubleshoot technical issues and provide timely solutions to ensure project timelines are met.

  • Document technical support processes and maintain detailed records of issues and resolutions.

  • Support the team on project implementation when required.
  • KEY QUALIFICATIONS AND REQUIREMENTS:

  • Integrity – as custodians of data quality for development projects, we value trust and transparency above all else.

  • Master’s degree or higher in Information Technology, Computer Science, Data Science, Economics, Public Health or related fields.

  • At least 3 years of experience in data-driven work (quantitative and/or qualitative) in a technical position, including: data collection and management systems, analytics and visualisation.
  • Proven experience with the same or similar stack of tech tools that PDI uses:

  • SurveyCTO/ODK/Kobo: Mobile data collection

  • Airtable/Relational database: Relational database for project and data management

  • Google Looker Studio/PowerBI: Dashboards

  • Softr: Fieldwork Portals

  • Stata/R/Python: Data cleaning and statistical analyses

  • QGIS/ArcGIS: Mapping and geospatial analysis

  • Strong problem-solving skills and the ability to diagnose and resolve technical issues efficiently.

  • Excellent communication skills, with the ability to convey technical information to non-technical audiences.

  • Experience with training and capacity building initiatives is a plus.

  • Ability to work collaboratively in a fast-paced, dynamic environment.

  • Tech-savvy individual excited to work with new digital platforms.

  • Excellent written and verbal communication in English.
  • Genesis consultants carry a balanced combination of powerful intellect, strong technical skills, and a consulting character to match.

    Successful candidates for roles at Genesis:

  • Are passionate, self-motivated and energetic problem-solvers

  • Value integrity and exhibit ethical behaviour

  • Are analytical thinkers and fast learners with an excellent academic record

  • Required Skill Profession

    Other General



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