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Territory Trainer at CDL Human Resource Job Opening In Kenya, Kenya – Now Hiring Confidential


Job description

Job Description

CDL was founded in early by its current Managing Director Lucy Mmari.Within her 14 year tenure in a well established logistics company, She honed her skill in human resources management and thereafter started CDL.


Territory Trainer

Job Summary


The Territory Trainer is responsible for executing frontline training programs in their assigned territory, ensuring the consistent development of sales capabilities and customer engagement excellence across both the Sales & Distribution and High Value Business teams.


Under the functional direction of the Manager, Sales Training & Channel Management, and administrative oversight of the Territory Manager, the Territory Trainer ensures training plans are effectively rolled out, participation is tracked, and performance is monitored to support field team effectiveness and commercial outcomes.


Key Responsibilities


Training Delivery Execution

  • Conduct face-to-face and on-the-ground training sessions for Field Sales Agents, Retail Shop Teams, and High Value Business Representatives.

  • Implement training modules provided by the Sales Training Manager and tailor them to territory-specific needs.

  • Monitor participation and knowledge retention through regular quizzes, role plays, and post-training evaluations.

  • Support onboarding programs for new hires and facilitate refresher training.

  • Act as the boots-on-the-ground execution arm for all national sales capability building initiatives.
  • Performance Support Coaching

  • Provide regular coaching and reinforcement in-market to address skill gaps and behavioral development.

  • Work closely with Territory Managers to align training with performance issues and territory goals.

  • Collect and report insights from the field to improve training content and delivery methods.
  • Collaboration Communication

  • Serve as a link between the Territory Manager and Sales Training Manager, ensuring feedback flows both ways.

  • Support execution of territory performance reviews by contributing training-related insights.

  • Coordinate with team leads in Sales & Distribution and High Value to align training to commercial priorities.
  • Requirements

  • Bachelor’s degree in Human Resources, Education, Business, or a related field.

  • 1-3 Years of experience.
  • Required Skill Profession

    Operations Specialties Managers


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Kenya laws and regulations

    What Is the Average Salary Range for Territory Trainer at CDL Human Resource Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Kenya. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Territory Trainer at CDL Human Resource?

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